Festival Packages (including lodging)
Packages always include lodging, access to Tomorrowland Winter and a lift & ski pass. You can upgrade your Package to Comfort.
STEP 1: SIGN IN OR CREATE A Tomorrowland Account
If you already have an account, you can register by clicking ‘Stay up to Date’ on the home page of your account.
If you do not have a Tomorrowland Account, create one at my.tomorrowland.com. You will be able to register for Tomorrowland Winter in your personal Tomorrowland Account.
If you want to participate in the Tomorrowland Winter Ticket Sale, you are strongly advised to create an account at least 2 hours before the start of the sale.
STEP 2: SIGN IN TO YOUR TOMORROWLAND ACCOUNT
On the day of the sale, go to your Tomorrowland Account and click on the link to access the Tomorrowland Winter Ticket Sale.
7-day Package – on sale September 21, 2024, 13:00 CEST
4-day Package – on sale September 28, 2024, 13:00 CEST
STEP 3: CREATE YOUR OWN TOMORROWLAND WINTER PACKAGE
Select your transportation, lodging, your Tomorrowland Pass (with or without Comfort upgrade), and if you wish, add cancellation insurance.
STEP 4: DETAILS
If the Package you want is available, proceed to the next step by clicking "Complete your order". If your Package is not available or you still want to change something, you can click "Clear your basket" and start over.
STEP 5: COMPLETE YOUR ORDER
The Buyer Information (first name, last name, address, phone, email, gender, and date of birth) will be automatically filled in with the details from your Tomorrowland Account. Select your payment method and don't forget to agree to the Terms and Conditions of Tomorrowland Winter and Sunweb.
You have 20 minutes to complete your order. Make sure you already have the correct customer details before the start of the sale.
"Proceed to payment" when you want to finalize your order.
STEP 6: PAYMENT
The last step is to pay for your Package. At the moment of purchase, you have to make a prepayment of at least 30% up to a maximum of € 2500 with a debit or credit card.
The remaining balance of your Package needs to be paid within 30 days after purchase via debit or credit card.
PAYMENT METHODS
VISA
Mastercard
iDeal
Bancontact
You need to complete each transaction at once. Using multiple cards for 1 transaction is not possible.
It is possible to complete the prepayment and remaining balance with different cards.
Check if the spending limit of your debit or credit card is high enough and that you are allowed to make international payments (to Belgium). Otherwise please contact your bank. Failed payments will not be reprocessed and your order will automatically be cancelled.
STEP 7: CONFIRMATION
If your payment is accepted, confirmation of your order will appear on your screen. It can take up to 5 hours after booking before you receive your booking confirmation via email with the details of your order.
STEP 8: PERSONALIZATION
For each ticket, you need to fill in the name and email address of your friends in the Manage My Booking platform.
Until November 30, 2024, the personalization can be done free of charge in your account. From December 1, 2024, the Main Buyer can request a name change. For each name change € 350 of change-over costs will be charged.
More information about personalization
STEP 9: TOMORROWLAND BRACELETS
Tomorrowland Winter Packages with lodging will receive their Tomorrowland Winter Bracelet(s) at home at no extra cost, in one Treasure Case per two Bracelets. You are strongly advised to double check the shipping address before November 30. You can check and adapt your shipping address in Manage my Booking.
CANCELLATION CONDITIONS
In case of non-payment of the remaining balance, your prepayment will not be refunded.
In the case of cancellation, the following cancellation cost will be charged (based upon the total amount of your Package):
70% cancellation fee until November 1, 2024.
80% cancellation fee until December 1, 2024.
90% cancellation fee until January 1, 2025.
100% cancellation fee from February 1, 2025.
Festival Passes (without lodging)
Passes always include access to Tomorrowland Winter and lift & ski pass. During purchase, you can choose to upgrade your Pass to Comfort.
STEP 1: SIGN IN OR CREATE A Tomorrowland Account
If you already have an account, you can register by clicking ‘Stay up to Date’ on the home page of your account.
If you do not have a Tomorrowland Account, create one at my.tomorrowland.com. You will be able to register for Tomorrowland Winter in your personal Tomorrowland Account.
If you want to participate in the Tomorrowland Winter Ticket Sale, you are strongly advised to create an account at least 2 hours before the start of the sale.
STEP 2: Ticket Sale
Go to your Tomorrowland Account on the day of the ticket sale in order to access the ticket shop. Select your tickets and indicate if you would like to have your Tomorrowland Winter Bracelets shipped (at an additional price). If you would like Comfort Passes, you would need to select them at this stage. It is not possible to upgrade your ticket after purchase.
STEP 3: Personal Details
You need to verify your personal details.
STEP 4: Payment
Payment of the selected tickets. You must pay your ticket immediately or your order will be cancelled and your tickets will go back on sale.
Check if the spending limit of your credit card is high enough and if you are allowed to make international payments (to Belgium). If not, please contact your bank. Failed payments will not be reprocessed and your application will automatically be rejected.
STEP 5: Confirmation email
After payment, you receive the confirmation email for your order.
In this email you can find your order number. Save this email until the end of the festival.
STEP 6: Personalization
You need to personalize each Pass. Please fill in every name and email address of your friends. The personalization deadline is mentioned in the confirmation email from Paylogic. More info about personalization can be found here.
You will receive your e-tickets a few weeks before the event.
STEP 7: Tomorrowland Bracelets
You have the option to pick up your Tomorrowland Bracelet at the Visitor Experience Center in Alpe d'Huez (Bring your e-tickets with ID) or to receive your Bracelet at home for an additional amount.
With your e-ticket, you can pick up your Tomorrowland Bracelet at the Visitor Experience Center in Alpe d'Huez. In this case, you will not receive a Treasure Case.
You could choose to receive your Bracelet with a Treasure Case at home. This way you can top up your Bracelet at home and hit the slopes as soon as you arrive in Alpe d'Huez. You will receive one Treasure Case per two Bracelets. The price of €13 per ticket for EU-countries will be added to your order, for non-EU countries we apply a price of €18 per ticket. You can select shipment at the check-out section during booking, upon availability.