How to Order
A step-by-step walk through the sale process
Prepare for the Tomorrowland Winter Sale
Sale Dates
7-Day Festival Packages
September 20, 2025 - 13:00 CEST
4-Day Festival Packages
September 27, 2025 - 13:00 CEST
7-, 4- & 1-Day Festival Passes
September 27, 2025 - 15:00 CEST
Sign in or create a Tomorrowland Account
If you already have an Account, you can register by clicking ‘Stay up to Date’ on the home page of your Account.
If you do not have a Tomorrowland Account, create one below, after you will be able to register for Tomorrowland Winter in your personal Tomorrowland Account.
IMPORTANT
If you want to participate in the Tomorrowland Winter Ticket Sale, you are strongly advised to create an Account at least 2 hours before the start of the sale. Make sure all your personal information and shipping address are up-to-date.
Payment Methods & Conditions
Prepare for the Tomorrowland Winter Sale by reading about the different Payment Methods and Conditions.
Accommodation included
Festival Packages
Packages always include accommodation, access to Tomorrowland Winter and a lift and ski pass. - You can add Transport or Discover Europe to your Package.
Select your Festival Package
On the day of the sale, go to your Tomorrowland Account and click on the link to access the Tomorrowland Winter Sale.
Select your transportation, accommodation, your Tomorrowland Pass (with or without Comfort upgrade), and if you wish, add cancellation insurance or Discover Europe.
If the Package you want is available, proceed to the next step by clicking "Complete your order".
If your Package is not available or you still want to change something, you can click "Clear your basket" and start over.
The Main Buyer's Information (first name, last name, address, phone, email, gender, and date of birth) will be automatically filled in with the details from your Tomorrowland Account.
Select your payment method and don't forget to agree to the Terms and Conditions of Tomorrowland Winter and Sunweb. You have 20 minutes to complete your order. Make sure you already have the correct customer details before the start of the sale. "Proceed to payment" when you want to finalize your order.
Payment
The last step is to pay for your Package. At the moment of purchase, you have to make a prepayment of at least 30% up to a maximum of € 2500 with a debit or credit card.The remaining balance of your Package needs to be paid within 30 days after purchase via debit or credit card.
Available Payment Methods: VISA, Mastercard, iDeal
You need to complete each transaction at once. Using multiple cards for 1 transaction is not possible. It is however possible to complete the prepayment and remaining balance with different cards.
Check if the spending limit of your debit or credit card is high enough and that you are allowed to make international payments (to Belgium). Otherwise please contact your bank.
Failed payments will not be reprocessed and your order will automatically be cancelled.
Confirmation
If your payment is accepted, confirmation of your order will appear on your screen. It can take up to 5 hours after booking before you receive your booking confirmation via email with the details of your order.
Personalization
For each ticket, you need to fill in the name and email address of your friends in the Manage My Booking platform.
Until November 30, 2025, customization can be done free of charge on the Manage My Booking platform.
From December 1, 2025, to January 15, 2026, the Main Buyer may request a name change. A name change fee of €350 will be charged.
Cancellation Conditions
In case of non-payment of the remaining balance, your prepayment will not be refunded.
In the case of cancellation, the following cancellation cost will be charged (based upon the total amount of your Package):
- 70% cancellation fee until November 1, 2025.
- 80% cancellation fee until December 1, 2025.
- 90% cancellation fee until February 1, 2026.
- 100% cancellation fee from February 1, 2026.
Without accommodation
Festival Passes
Passes always include access to Tomorrowland Winter and a lift and ski pass.
Select your Festival Pass
On the day of the sale, go to your Tomorrowland Account and click on the link to access the Tomorrowland Winter Sale.
Select your preferred Festival Pass during this stage. You can choose between a regular Festival Pass or a Comfort Festival Pass. Make sure to make the correct selection now, as upgrades are not possible after purchase.
You need to verify your personal details.
Payment
You must pay your Festival Pass immediately or your order will be cancelled and your Passes will go back on sale.
Check if the spending limit of your credit card is high enough and if you are allowed to make international payments (to Belgium).
If not, please contact your bank.
Failed payments will not be reprocessed and your application will automatically be rejected.
Available Payment Methods: VISA, Mastercard, iDeal, Bancontact, Carte Bancaire, ApplePay
Confirmation
After payment, you will receive a confirmation email for your order from Paylogic. It might take up to one hour after placing your order, before you receive your confirmation email.
In this email you can find your order number, save this email until the end of the festival.
Personalization
Each Festival Pass must be personalized. Please provide the full name and email address for each guest. The personalization deadline can be found in your confirmation email from Paylogic.
Your E-tickets will be sent out a few weeks before the event.
Cancellation Conditions
We are sorry to inform you that all Festival Pass purchases are final. It is not possible to change, upgrade or cancel your Pass after your purchase.
Exchange Desk
If you are unable to attend Tomorrowland Winter 2026, you can place your Festival Pass(es) on the official Exchange Desk, available exclusively for Festival Passes without accommodation purchased directly from the festival organizer via Paylogic (not for Sunweb Packages with accommodation).
The Exchange Desk will be accessible in the Main Buyer’s Tomorrowland Account from September 27, 2025 until January 5, 2026 - 13:00 CET. Registering Passes is final and cannot be undone. Once listed, your Festival Passes will be re-offered for sale, but resale is not guaranteed.
If your Pass is sold, you will be notified by email no later than one week before the event. Refunds are processed within 4–6 weeks after Passes are sold, with a €10 fee per ticket deducted from the refunded amount.