Accessibility
Essential Info for a Safe and Seamless Festival Experience
Accessibility
Guests using a wheelchair or with reduced mobility are welcome throughout the Festival.
The main festival area is accessible and equipped with dedicated facilities.
Dedicated PRM decks are available at the main festival area and can be accessed by the PRM guest and one accompanying person. Guests requiring access to these areas can collect an accessibility bracelet at the info point in the Visitor Experience Center.
To request an accessibility bracelet, guests must complete the accessibility form and provide the required medical documentation. More information about the festival's accessibility services, available facilities, and the accessibility bracelet application process will be published on November 30, 2026.
Please note that access to the mountain stages is more challenging. Reaching these stages requires crossing snow-covered terrain, which may not be suitable for all wheelchairs and often requires additional assistance.
Wheelchair Access
Reaching the Mountain Stages
Accessing the mountain stages requires crossing snow-covered terrain.
Access to the mountain stages involves crossing snow-covered terrain. Guests using a wheelchair or with reduced mobility may require assistance when travelling between the resort, the ski lifts, and the mountain stages.
Below you can find the different options to reach the mountain stages with a wheelchair.
Please note that assistance provided by SATA is limited to boarding and disembarking the ski lifts. They cannot assist with crossing the snow-covered terrain before or after the lift journey. Guests who require assistance across these areas can book support through ESF (a paid service) or arrange assistance from friends or members of their group.
SATA operates the ski lifts and can provide assistance with boarding and disembarking from the lifts. If you plan to use a ski lift to reach the mountain stages, please contact SATA in advance to arrange support.
Please note that SATA's assistance is limited to the ski lift itself. They cannot provide assistance across the snow-covered terrain leading to or from the lift stations.
For guests who require support beyond the ski lift, specialized mobility equipment and assistance are available through our partner, the French Ski School (ESF).
ESF can provide:
• Assistance reaching and using ski lifts
• Support across snow-covered terrain
• Guidance on accessible routes
• Access to dedicated elevators (where available)
• Personalized assistance based on your needs
The ESF team can help you plan the safest and most comfortable mountain experience. Please note that this is a paid service.
Accessibility at the Festival
Practical Information
The HandiPlan is a dedicated festival map providing all the essential information for visitors with disabilities. It highlights the accessibility of each stage, the most suitable routes, and key facilities to help you plan your arrival and move around the site with ease, including the info point, parking areas, accessible toilets, and more.
The HandiPlan will be available closer to the event.
The main festival area is fully equipped to welcome visitors with reduced mobility. The on-site info point team will be happy to assist and provide guidance on:
• Dedicated PRM decks
• Accessible routes and pathways between festival areas
• Available accessibility equipment
They can also help answer any specific questions to ensure you can enjoy the Festival comfortably and with ease.
Adapted toilets are available at multiple locations throughout the main festival area and across several mountain stages. Detailed information about their locations will be published closer to the event.
In the village of Alpe d’Huez, a limited number of free public parking spaces are available for people with a disability. These spaces cannot be reserved in advance, as they are open to all eligible visitors. Please note that they may only be used if you hold a valid disability parking card.
If you would like guaranteed parking, you can choose to purchase a space in advance in one of the covered parking facilities in Alpe d’Huez.
Assistance and guide dogs are permitted for guests who rely on a trained service animal for support. Please ensure your dog is properly identified and remains with you at all times during your visit.